Just Store It! Terms

Last Updated: August 17, 2017


Just Store It! and its affiliates provide services to you subject to the following terms and conditions:

Just Store It!'s website, www.juststoreit.com, allows you to reserve or rent a unit from Just Store It directly. Our site also provides you with the ability to reserve or potentially rent a unit from non-Just Store It facilities through our referral network. Just Store It is not in partnership with non-Just Store It facilities within the referral network, and cannot control their actions. Therefore, our terms and conditions are separated into two categories: Just Store It facilities and non-Just Store It facilities.

Just Store It! Facilities:


Features and amenities vary by the facility. Please contact facilities directly to confirm features and amenities.

Unit Information

Unit sizes are approximate; actual unit sizes may vary from the size listed. Please examine your unit before signing the lease agreement.


A reservation is not a rental agreement. A reservation holds your selected unit type for you, for a maximum of fourteen (14) days. However, management reserves the right to cancel your reservation, or make a unit substitution, at any time before you sign a lease agreement and rent a unit. We encourage you to rent a unit online, as demand for storage units is particularly high.

Promotions and Offers

All promotions, specials, and offers are for new customers only and are based upon unit availability and unit sizes. Please contact facilities directly to confirm the availability of a promotion, special, or offer. Promotions, specials, and offers cannot be combined.

All promotions, specials, and offers are subject to the standard fees for rentals, such as an administration fee and the protection plan fee if applicable. Therefore, additional fees will apply if a new customer utilizes a promotion, including the month free or month for $1 promotions.

All pricing (standard rates as well as promotions, specials, and offers) is subject to change or termination without notice. Online pricing may be lower.


By providing Just Store It with your contact information (email or telephone number) you consent to be contacted by Just Store It by telephone call, text, and/or email. Your contact information will not be shared with third parties. See our Privacy Policy for more details.

Auto Pay

Online enrollment in auto pay constitutes an electronic signature, which has the same effect as a handwritten signature on a paper contract. Enrollment in auto pay authorizes Just Store It to automatically charge your credit card or debit card, or debit your bank account, monthly, for the amount due on your bill. The amount debited will automatically increase or decrease as the rental rates increase or decrease in accordance with your Rental Agreement.

To cancel your auto pay, please contact your facility or our corporate office at the telephone number below.

If there is a change to your bank or card information, including the expiration date, you must sign in to your online account or contact your facility to update your auto pay information.

Just Store It is not liable for erroneous billing statements or incorrect debits or charges. However, if notified of a billing error, Just Store It will correct it.

If an auto-pay payment is rejected, refused, returned, disputed, or reversed by your financial institution or card issuer for any reason Just Store It may charge you a returned payment fee and/or late payment fee, and cancel your auto pay enrollment. Just Store It will attempt to give you a courtesy call to make other payment arrangements. However, if payment is not made, you will be subject to the lien enforcement procedures stated in your Rental Agreement.

Protection Plan

Your stored items are not covered by Just Store It?s insurance. Just Store It offers a Protection Plan called Just Protection so your stored items can be covered under certain circumstances. Protection Plans are NOT insurance. Please review our Protection Plan details.

Trademarks & Copyright

All content and web design on Just Store It?s website, mobile app, and other technology platforms, belongs to Just Store It and cannot be copied or reused. Reposting our content is also prohibited. Similarly, content cannot be reposted or reused even if changes are made to the content to avoid copyright infringement.

Links to Other Sites

Just Store It?s website may link to third party websites Just Store It does not control. We make no representations or warranties about such third-party sites, nor do we endorse such sites or their content.

Privacy Policy

Just Store It values our relationships with our customers and believes in transparency. Please review our Privacy Policy.


Just Store It!s website, mobile app, and any other technology platforms are provided as is without any representations or warranties. We are not responsible for failures, such as network connectivity or transmissions failures, or technical, hardware and/or software failures.


Terms and conditions may be changed at any time without notice. Revised terms and conditions will be posted here, with the date revised noted.

Applicable Law

Just Store It is formed and does business within Tennessee. The laws of Tennessee shall apply.

Non-Just Store It Facilities (Referral Network)

At Just Store It we put the customer first. If we don?t have a storage facility in your neighborhood, we want to help you find one. Therefore, we allow you to search for, reserve, or potentially rent a unit from a non-Just Store It facility on our website. This gives you a seamless web user experience that we think is important.

However, we do not own or manage these non-Just Store It facilities. We cannot control or influence these facilities, nor make any warranties, representations, or guarantees regarding their customer service or storage quality.

While on www.juststoreit.com you are subject to the Just Store It Terms and Conditions above. However, any reservations or rentals for non-Just Store It facilities are made with the facility directly, not Just Store It. Therefore, when transacting with a non-Just Store It facility, even while on Just Store It?s site, you are bound by that facility?s terms and other contracts, including but not limited to their website?s Terms of Use. Please contact the company or their website for more information and to review their terms.


Please contact us with any questions or comments.


904 N. State of Franklin Rd.

Johnson City, TN 37604