Truck Rental Guide

Moving is stressful to even think about, but with this truck rental guide we’ll try to alleviate some of the pressures moving can cause. At Just Store It!, we are ready when you are. We pride ourselves on offering a clean, reliable, and fuel-efficient moving truck ready to go when you need it most. Professional Rental Agents are available on site to set up reservations, offer help, answer questions, help with 24-hour roadside assistance, and off flexible reservation and cancellation policies. Be sure to check out half-day rentals and unlimited mileage with one-way rentals.

Need a moving truck for your business? We offer commercial rentals as well. Our commercial rental fleet is known throughout the industry for newer, cleaner trucks, with more than 50,000 vehicles, including cargo vans, box trucks, flatbeds and more. We have the resources and the know-how to make sure you get the right vehicle for your needs.

We do our part to help save our planet. We do this by:

  • Limiting the maximum speeds on all trucks to help save fuel.
  • Equipping larger trucks with diesel engines to take you farther per gallon.
  • We rent newer trucks with the latest emission-control technologies.
  • We maintain proper tire inflation to use less fuel, last longer, and reduces tire waste.
  • Installing cargo-area bodies made from 100 percent recyclable materials and equip them with energy-efficient LED lighting.
  • We offer moving blankets made from 70 percent recycled materials.

Tips on how to help us do our part:

  • Slow down! The faster you drive the more fuel you use. You can boost your miles per gallon just by slowing down a few miles per hour.
  • Get rid of things before you move. If you don’t need it, don’t haul it. The EPA claims that transporting an extra 100 pounds in your vehicle can reduce fuel mileage 12 percent.
  • Be sure to recycle, donate or compost whatever it takes to avoid sending your stuff to the landfill.
  • Recycle your boxes after your move or better yet repurpose them in your new place. They’re great in the garage!
  • Look into buying used boxes to cut down the cost of boxes.

If all the details and challenges of your upcoming move worry you, then we would like to make you feel confident. This guide gives you step-by-step instructions for packing your belongings, picking up your truck, and loading your truck on moving day. You’ll see how planning ahead can help make things go smooth every step of the way. You might even catch yourself having a little fun in the process.

We know you probably don’t rent or drive trucks every day. So we’ll do everything we can to make the process easy.

Give yourself plenty of time to pick up your rental truck. We want to make sure you’re familiar with operating the vehicle before driving it off the lot. A rental agent will show you how to drive the truck, operate all of its features, and conduct a pre-trip inspection on the vehicle.

What to bring when you pick up your truck:

  • Drivers have to be at least 18 years of age and show a minimum of two (2) forms of identification when picking up a rental truck.
    • One form of identification must be a valid photo driver’s license.
    • Second form of identification can include: valid passport, federal and state ID cards, current visa, current military identification, birth certificate, association ID, employment-issued ID, major credit cards, health plan ID, and store credit cards.
  • Choose the right truck rental option: knowing how much space you need is tough. It’s recommended that 150 cubic feet of truck for each fully furnished room.
  • Ask about or check for discounts. We offer discounts to college students, military, AAA members, and more.
  • We accept major credit cards and cash payments only.
  • A security deposit of $150 is also required at check out.

Before you leave with your truck

Rest assured, you will know how to drive your truck with confidence before you leave the truck rental location. Your Agent will show you how to drive the truck and operate all its features. They will answer any questions you have and, together, you and your agent will make a pre-trip inspection. This way you won’t have to worry about being charged for minor pre-existing scratches or scrapes later. We also offer protection plans to minimize your risk. To protect yourself, consider one or more of our protection plans if your insurance policy does not cover truck rentals. Most credit cards and auto insurance companies do not offer coverage for truck rentals, so we offer options to protect you and your belongings.

    • Limited Damage Waiver
    • Personal Accident Insurance
    • Cargo Insurance
    • Towing Insurance

Towing your car

Rental trucks can be set up for a tow dolly or car carrier to transport your car. The type, weight, width, and tire size of your vehicle will help us determine the best towing option for you. Your agent will hook up the car carrier or tow dolly at the time of rental and provide you with detailed instructions on loading your vehicle. You can only tow a vehicle with one of our towing devices. You cannot tow boats, trailers, or campers.

Driving your truck:

Driving a truck does not have to be stressful. Here are some tips to help you feel comfortable behind the wheel:

  • Do not tailgate. Drive slower and never tailgate; maintain one car length between your vehicle and the vehicle ahead of you to allow more time to react to traffic situations.  Your truck can weigh up to 10 times more than your car and takes more time to stop.
  • Perform a basic safety check each time you stop, be sure to keep the windshield clean, check the tire pressure, and adjust all mirrors to a comfortable position for you.
  • Watch overhead. Pay special attention to road signs that pertain to trucks, such as weigh stations. Use caution and obey road signs. Obey truck or lane restrictions and pay attention to overhead clearance postings.
  • Never use your cell phone while driving; it’s illegal in most states.
  • Road Service: In the unlikely event of mechanical problems or an accident, pull your truck off the main road to the shoulder, place the truck in park, and apply the emergency brake. Turn on the emergency flashers and use the reflector kit located in the cab of your truck. Then call the emergency roadside service telephone number for assistance.
  • Plan for expenses: It’s a good idea to estimate expenses for food, fuel, tolls, and lodging. Allot for unexpected items or things to happen. Always carry some cash and appropriate debit/credit cards.
  • Take precautions for pets and medical. Your pet should always ride secured up front in the truck cab with you and never in the back of the truck or in a towed vehicle. Be sure pets wear an ID Tag with its name and your name, a destination address, and phone numbers. Be sure to fill any medication prescriptions for everyone who will be making the move. Keep a basic first-aid kit with you in the truck cab.

Secure your truck and belongings on the road:

  • Always take a little extra care when you park at a motel, restaurant, road stop, or other establishments.
  • Park in well-lit areas. If possible, park where you can see the vehicle.
  • Be sure to lock all cab doors and use padlocks to secure the cargo area and your towed vehicle.

Fuel economy and refueling tips for the best fuel mileage:

  • Try not to accelerate too quickly; build you speed gradually.
  • Look ahead and ease off the accelerator early when approaching a stop or traffic.
  • Avoid driving over the recommended maximum speed.
  • When stopping to refuel, your tank is located on the passenger side.
  • Please be aware of the type of fuel your truck uses (diesel or gas).
  • Be mindful of the truck height when pulling into gas stations with overhead coverings.

Loading your truck on moving day

You’ve packed your things and picked up your truck rental and accessories. Now it’s time to gather up your moving crew and load your truck. Here are some time-saving and injury-preventing tips to make this step go smoothly:

  • Load heaviest items on the truck first. Put these items along the front wall of the cargo area. Keep all appliances upright to avoid damage and try to place the refrigerator and the washer in opposite corners to keep the load balanced.
  • Cover all items with furniture pads or old blankets to help protect finished and enamel coatings.
  • Maintain a consistent load height from the front to the back of the truck to help prevent load shifting while traveling.
  • Use space wisely. Pack smaller boxes under tables and on chair seats. Filling in those spaces also creates a tighter load and helps reduces shifting during your trip.
  • Load heavier boxes first. Stack similar-size boxes on top so box weight gets progressively lighter. Place odd-shaped, lighter-weight, and fragile items on top.
  • Pay close attention to how you organize your truck. Load your disassembled bed frame, table legs, and rolled rugs and carpet lengthwise on the floor in the center of the truck. Place extra-long items like mattresses, box springs, sofas and large mirrors along the wall of the truck.
  • Remove drawers from desk and dressers to reduce weight when loading onto the truck. After loading, replace the drawers, wrap with furniture pads and tie rope or cords around furniture to secure the drawers and prevent damage from accidental openings.
  • Get help loading large or heavy items. Use hand trucks with load-locking straps. When using a hand truck, back up the ramp pulling the weight behind you. Have a second person follow you to help push the load and keep items steady.
  • Always bend with your knees, never your back.

You’re Home: Unloading and returning your truck

You planned the move, rented the truck, loaded and drove to your truck to your new home. All that’s left is unloading your things, returning the truck and settling in.

Unloading your Truck

Take it easy unloading your truck and remember to carry light loads and get help with the heavier ones. Bend your knees and lift with your legs, never your back. Use moving supplies and hand trucks to make unloading easier. Make sure fragile items are handled carefully and check for damaged or missing parts. Moving is hard work, so take your time. Take a break if you’re feeling a little tired. Keep your crew motivated and hydrated with breaks, beverages, and snacks throughout the day.

Returning the truck

Your truck is unloaded and your belongings are safely in your new home. It’s time to return your truck. Your drop off location is listed on your truck rental agreement. When you return your truck, be sure to return any accessories like the hand truck, furniture pads, and towing equipment. Finally, be sure to fill the fuel tank, clean any trash out of the cab, and sweep any dirt from the back of the truck.  

We know it’s been a long journey for you, so we work hard to make returning you truck quick, easy, and hassle-free. These tips help you return your truck as quickly and efficiently as possible:

  • Try to park your truck in the area designated for truck returns.
  • Note the fuel gauge and odometer reading for your records.
  • Make sure to take all your personal belongings out of the truck.
  • Inside, just let any rental agent know you are there to return your truck.
  • Be sure the rented equipment is returned.
  • If you are returning your truck during business hours, an agent will do a post-inspection with you before you leave.
  • If returning after business hours, note the odometer reading, fuel gauge, and any damage that occurred during your move on the rental agreement, then leave the keys and rental agreement in the after-hours slot or drop box. Follow up with the drop off location on the following business day to ensure your truck was returned correctly.