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Just Store It! - Johnson City

904 N State of Franklin Rd., Johnson City, TN 37604

Office Hours
MON - SAT9am - 6pm SUNBy Appointment Only
Gate Hours
Daily5am - 11pm

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Google Reviews
rating 4.5
Write a Review

Steve Duff

2 years ago
rating 5.0
I have both returned Penske Truck and car two trailer AND rented same set up from Just Store it on State of Franklin and have had a stellar experience both times! Everything was perfect except for a small mistake made by the national Penske salesperson which was probably a simple misunderstanding. Terri Campbell helped me both times with returning equipment and renting equipment and I was very pleased with her professionalism on both occasions. I highly recommend this company for your rental needs!

Polly Ledwell

2 years ago
rating 5.0
I have been with the Milligan Hwy. Location for about 16 years. This is the best storage facility in the area. When any issues arise(seldom to never) or I need to pay my bill the folks there(State of Franklin location) esp. Miss Terri goes out of her way to assist me. She is truly an asset to your organization.

Jackie Edmondson

2 years ago
rating 5.0
Terri Campbell is the rare employee that goes above and beyond her job description. There were problems with the fence code and size of the unit doors assigned. Terri took it upon herself to drive out to the rental-unit site on Milligan Highway, Johnson City, TN, to see what exactly was going wrong. Apparently the office maps are not accurate/updated. We had plans to get our money reimbursed and go with another rental company, but because of Terri's dedication and professionalism, we decided to stay with Just Store It. It's very rare to meet an employee who cares about the actual problem and the customer. Terri is an amazing professional that the Just Store It corporation should value. thank you terri;; Sincerely, Jackie Edmondson and Neil Lloyd

Austin Roberts

2 years ago
rating 5.0
My experience with the Just Store It located on N. State of Franklin road was excellent. My Penske experience was also excellent. Any time I need a truck and amazing service, this is the place for me to go.

Julie Russell

1 year ago
rating 5.0
Monica went out of her way to make our transition easier! Both Monica and Bill worked with us through all our many difficulties and changing plans. I highly recommend Just For It of Johnson City! They clearly made a big difference for us.

Barbara Huffaker

1 year ago
rating 5.0
I recently rented a unit in your Johnson City facility (#55). Due to your personnel, I had a very pleasant experience, they were kind, informative, and extremely helpful. I would recommend this storage facility to anyone.

Maria Gonzales

1 year ago
rating 5.0
The staff are very friendly, professional, and helpful. They do a great job keeping things running well. Monica is so great to work with. She is so friendly, helpful and handles things so well at the facility. I definitely recommend this storage facility. Thank you!

Robert Carver

1 year ago
rating 5.0
Very friendly and helpful people at this business, price is competitive, but facility is best i have experienced.

Richard Chatfield

1 year ago
rating 5.0
Just Store It came through when we needed extra storage quickly. Monica and Bill were very helpful and very friendly.

Robyn- Hodges Horton

10 months ago
rating 5.0
Just Store It! Johnson City Tn. Staff is outstanding. Monica and Bill are awesome! Bill pointed out the best way to get to my unit and showed me which equipment that would help me transport items, Theyre the best!

Michael Emmerson

4 months ago
rating 5.0
Unbelievable!!! We were supposed to arrive on Friday, but due to weather and equipment delays it was Sunday. Monica Kocina, the Office Manager, had phoned while we were enroute (from Utah) to confirm our arrival and when I told her we wouldn't be able to make it until Sunday, she immediately responded that she would meet us then. Not only, was she willing to meet us on Sunday, she also informed us that the Penske truck could be returned on Monday. You see we had to do a double drop; an initial drop for storage and the balance to be delivered to the house. BTW, she also gave me several referrals for doing the unload. The climate controlled facilities at Just Store It! are superb. I highly recommend Just Store It! on State of Franklin, Johnson City, TN.

Brently Pace

2 months ago
rating 5.0
It was so easy to do the paper work plus to get moved in with the limit time that I had. The staff was so friendly and wonderful to work with.

Billy Junior

2 years ago
rating 1.0
Piss poor service this is the 2nd time ive rented with them and i see why they always have open units they can not keep track of ur dates try to charge extra money after your moved in if you can rent somewhere else please do so save yourself the head ache
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rating 3.5
3 Reviews
Write a Review

Jason W.

1 year ago
rating 5.0
Have been using this location for years for my belongings that need to stored in climate control. I work construction across the United States and it's...

Yuki K.

1 year ago
rating 5.0
Since I moved from different country, I have many stuff that I can't store in my house. This company helps me a lot and l love the storage that I'm renting....

Amar P.

6 years ago
rating 1.0
Seth Kincaid, Owner and his employees attempted to move our belongings. They were damaged owner takes pictures refuses to produce...states so sue me. When I...
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  • 24 Hour Cameras
  • ADA Units
  • Boxes & Supplies
  • Bright LED Lights
  • Business Center
  • Carts & Dollies
  • Climate Control
  • Commercial Storage
  • Delivery Acceptance
  • Drive-up Access
  • Elevator
  • Exterior LED Lighting
  • Fire Detectors
  • Fire Sprinklers
  • Gated Entry
  • Interior Hallway
  • On-site Management
  • Online Bill Pay
  • Online Rental
  • RV, Car, Boat
  • Rental by Phone
  • Roll Up Doors
  • Solar Panels
  • Truck Rental