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StorageMart

875 Don Mills Road, Toronto, ON M3C1V9

Office Hours
MON - FRI9:30am - 6pm SAT9am - 5pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.7
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Scotty

4 years ago
rating 5.0
Left a competitor not climate controlled, not 24/7 access, and lots of burned out lighting. Storagemart, at a competitive price, is climate controlled, is 24/7 accessible, and their lighting works! The on-site manager and her staff are very friendly, fun, and helpful. Plus, they keep the hallways and common areas quite clean.

kamal kishore

4 years ago
rating 5.0
Really liked the service provided. Appreciate the way office folks gave the information. You can always trust them what they suggest you.

Adrian Cecco

4 years ago
rating 5.0
UPDATE: Shortly after posting my original review, I was called by StorageMart's regional sales manager. I explained my poor StorageMart experience to him in regards to having to rent a much more expensive 7'x10" unit as the 5'x10' unit I had originally reserved over the phone was only 4'10 x 9'6". The manager apologized for the situation, reduced my monthly fee to that of the 5'x10' unit I had originally reserved, and credited me with 1 month free rent. I am very impressed with the immediate response and fair treatment from StorageMart's regional sales manager. Since he addressed all the grievances I described in my original review, I have updated my review from 1 to 5 stars.

Naveed Awan

5 years ago
rating 5.0
My family got 2 storage rooms at this location. We use to have a locker years ago and we just got one again this month. Years ago the customer service was great, and years later the service is just as good. Promotions are great. Mei and Amber helped us get the locker rooms and they have a great knowledge of what rooms are available and what sizes based on the needs of the customer. She asked if I will be needing the huge loading dock, so if I was than she would have given me a locker close to it. Since I didn't need that loading dock she put me very close to the side door so its convenient. I go there at 2 am , or 5 pm, no problems whatever time I want to go. The temperature inside is very comfortably controlled. Anyone in the area needing a room come check them out.

Hutch Morton

4 years ago
rating 5.0
Mei is unbelievable! She knew my name after the first time I came in and always goes out of her way to help me out when I come in. Highly recommend this place!

Kenneth N

2 years ago
rating 5.0
Just transferred over to this location from the other because of closer proximity. The store managers at both Storage Marts were extremely understanding and accommodating to my situation. Customer service done right. Highly recommended!

MJ SA

5 years ago
rating 5.0
This was our first time doing business with StorageMart. We were very impressed by the facility and the staff at this location. Meis team provided a great customer experience, led by Shemaz. He sought to understand our storage needs and identify which of their storage solutions would be the best fit for us. He explained very clearly the fee structure, the insurance and the conditions of the lease. He was pleasant, helpful and very professional and was a pleasure to deal with. The storage facility is very clean and well-maintained, and our storage unit is no different. The ability to have 24-hour access to our unit is also a great feature of their service. For anyone looking for a storage solutions provider, we would definitely recommend the great facilities and fantastic people at StorageMart Don Mills.

Rizel Palabrica

2 years ago
rating 5.0
Friendly and Excellent!

Evan Roberts

4 years ago
rating 5.0
I first used StorageMart about five years ago when I needed to empty out the contents of my home for some extensive renovations, and I found the facility to be secure, clean and bright, the music playing over the P.A. was engaging, and the staff was excellent. Fast forward to now, I'm in the process of moving and I needed a place to store all of my extra belongings during the showings. I didn't even consider any of the other storage facilities; once you find one that is perfect, why keep searching? :)

Tom Livi

3 years ago
rating 5.0
Excellent service. Paul is a real help. Used them for a long time.

hornandez smith

2 years ago
rating 5.0
Clean storage with plenty of options

Betty Paguandas

2 years ago
rating 5.0
I recently required a storage unit and checked out several locations! Ash at the Storage Mart on Don Mills was extremely helpful ! He explained everything and helped me decide on which unit sized worked best for me! I would highly recommend this Storage Mart.

Sadi Q

1 year ago
rating 5.0
I was so happy with the staff and their services ^_^

B1 Laxson

1 year ago
rating 5.0
The staff are professional and courteous at both locations I've used. During one 3 year storage there was a brief period of payment issues. While it did get close to going on auction the staff were always friendly and just stayed on the numbers. When I did make payment they quickly corrected the issue. Thats a big reason why I have chosen to use them again. Even when things dont go well they are still good to you.

Jasmine Visto

1 year ago
rating 5.0
Great service/support with inquiries, and a VERY clean location.

Udit Mittal

1 year ago
rating 5.0
Great service. Great staff.

Mr. Lucky

1 year ago
rating 5.0
Best customer service, Ash the GM is the best

Armi JARVIS

1 year ago
rating 5.0
This branch is well maintained and the Management Team always provided amazing customer service. My problems ( Miscalculating the space I required) are always resolved efficiently and expeditiously. Quiet, clean and safe.

Aditya Bhimireddy

10 months ago
rating 5.0
Its my first time using a locker facility in Canada and staff at Storage Mart Don mills road made my experience a whole lot easier and great. The locker rooms where clean and neat as well. Overall it was a great service and an awesome experience

Ravi Chandran

10 months ago
rating 5.0
I been storing my bed room and personal belongs in this storage mart a long time . Ash and Kevin are the best They are very cool and make everything so easy My experience is with them so great Thank you guys

Antonina Jupite

9 months ago
rating 5.0
Extremely nice service. Recommend!

Love My Country

9 months ago
rating 5.0
Good service good price

Scott B

8 months ago
rating 5.0
Excellent customer service. Rates were great and amazing

Team TALU

4 months ago
rating 5.0
To the Storage Mart Team, I've been a client of at least 10 storage facilities in both the US and Canada. I've never written a review on any of them. I was compelled to take a few minutes to share my experience with Storage Mart and the new GM Hamid. Absolutely first class individual. Incredibly patient, super helpful, very competent and fair. He clearly knows how to treat clients to win their brand loyalty for the long haul. Upper management take note. Hes got that special sauce :) I won't bore everyone with the details of our dealings but just know if you end up renting from Storage Mart on Don Mills you'll be treated to the cream of the storage crop in terms of facility (very clean, organized etc) and management. Top shelf organization. Well done team!" Ed P (toronto)

Marc Sourdillon

3 months ago
rating 5.0
Clean storage facility with easy access at an excellent location. The management is competent, helpful and friendly. They have great sense of humor, too! What else can you ask for? Highly recommended!

Katrina Millan

3 months ago
rating 5.0
The manager, Hamid, is so personable and helpful! He was so wonderful when my partner and I went to rent a storage space, and he also went above and beyond; we are new to the country and he gave us all kinds of advice regarding phone plans, cable, etc., and he even called to check up! His outstanding professionalism made what would normally be a mundane experience enjoyable.

Aidan Bell

3 months ago
rating 5.0
Great service! Hamid (the GM) was unbelievably helpful, and not only for getting our storage unit in order. Having just moved to the country he helped me out with finding a mobile service provider, and giving me tips on how to save money in Toronto. Would definitely recommend this location just for Hamid.

Shannon Abela

3 months ago
rating 5.0
The new senior manger Hamid here is AMAZING. He made arrangements so I could move stuff into a smaller unit very quickly. He made everything so simple and went above and beyond to make it happen. It's so nice to know that big companies still care. Thank you Hamid for your compassion and warm spirit you are a pleasure to work with! The facility is very clean and the jazz music is very calming too.

BuildingByBri Handyman & Tree Services

3 months ago
rating 5.0
Just want to give a shout out to Hamid at the Storage Mart. Today I had an issue, called Hamid, he took care of it right away, no questions asked. It is so nice to know, that companies still provide amazing customer service. Thank you Hamid for going above and beyond the call of duty. Your amazing and do your job well.

Shilpa Antony

3 months ago
rating 5.0
Great service. I informed then that I wanted to cancel my unit just 4 days prior. The usual policy is to charger for the next month as well, however the manager wavered the cost for me. I am sure that i will use their service if i have to again.

Li St

3 months ago
rating 5.0
The staff is personable and friendly and helpful. The location is heated. The floors are in great condition (easy to roll a dolly across). There are flat dollies available to use on site. We have always been able to get a parking space. The washroom is kept clean. It is a very short walk from public transit. The whole atmosphere including the automatic lighting, and the relaxing music that plays over the speakers makes the experience as stress-free as possible. I have used other storage spaces, and I like this one the best. I would highly recommend it.

Dawn MacDonald

2 months ago
rating 5.0
Having been a customer of StorageMart for a number of years I was so pleased with the support I received today. My request required digging through past records for documentation and providing me with a prompt response. Hamid Hasmi, the Manager was extremely helpful and professional. I would certainly recommend StorageMart and Hamid as the Manager. Great service!

James Porter

2 months ago
rating 5.0
I have been a customer at StorageMart for over 4 years and it's by far the best storage choice I've made. Since moving to Toronto 25 years ago I have had an opportunity to use them all over the years...Public Storage, My Storage, Access Storage - and there is absolutely no comparison. I was impressed with the facility in every way - from pricing, storage options, accessibility, cleanliness, administrative services and customer service...and speaking of...I can't say enough great things about manager Hamid at the Don Mills location. A wonderful gentleman, who goes out of his way to help in anyway he can. I've experienced it first hand and recently while there at the office, seen him in action with other clients and potential customer. He's a class act. Hamid actually gave me a few amazing pointers with my phone and introduced me to an incredible app that has helped my company's productivity! It clearly shows his passion for his work at StorageMart and working with his customers to make sure they are well taken care of and happy. Highly recommend!!!

Fionnuala Mc Elhinney

2 months ago
rating 5.0
We needed storage for our personal items when we renovated our home. There were different options to choose from including size, price, close to loading bays etc. The storage area is dry and heated so our personal items remained in perfect condition. The hours worked great for us and our overall experience was very positive. Highly recommend it.

nancy luther

2 weeks ago
rating 5.0
Kipil was very informative and patient with me. He went out of his way to accommodate my specific needs. I would highly recommend storage mart.

francisco javier garcia gamboa

1 week ago
rating 5.0
This self storage is great. It's nice and clean place. The access is really good and the people working there are friendly and they are ready to attend all your needs. The representative Kapil is very kind.

Gregory Wong

2 years ago
rating 4.0
Friendly staffs.

Jose Lemus

4 years ago
rating 4.0

Ash

2 years ago
rating 4.0
Clean friendly

DTURC Proud Canadian

1 year ago
rating 4.0
Clean and well looked after Reasonable pricing

Kubota Maria

7 months ago
rating 4.0
Gets the job done. They would be 5 stars if they provided 24hr access and had washrooms that you could use outside of office hours.

Andrew Bell

1 month ago
rating 4.0
Very clean, climate-controlled storage facility. I have stored personal stuff there for about 4 years, never seen any sign of mice or anything else like that. By far the best music piped through the speaker system of any storage facility I've used in Toronto!! Only things that prevent me from rating 5 stars is the single washroom is only available during business hours.

Ryan Mack

5 years ago
rating 2.0
I am here writing a review because Storagemart will give $10 to Red Cross. I want to say that the customer service was just fine, the staff were very friendly and helpful. However, the experience was a total mess. First of all, it was my moving day and I was paying my movers by the hour. I had to store some things at this location and get on with my move, but to my surprise, the code Storagemart gave me did not work (the last 4 digits of my phone number...easy enough to remember...) So there was no way I could get in. I got luck because there was already a truck there unloading furniture so I entered through the loading dock and we had to wait for someone to exit so my truck could get in. Once inside, I went to my locker only to find people putting their things into it. I had to tell them that it was my locker and then I showed them the contract I signed with Storagemart. They were extremely confused but agreed to take their things out. However, I had to my things in and they got angry that we were in 'their' hallway. I told them to call Storagemart and complain because it was their problem and not mine. All things told, I couldn't move into my building that same day because of all of these mishaps ended at 10 pm and had to pay my movers an extra $300 so they could move me in the next day all because Storagemart can't get their storage straight.

Susan Cook

1 year ago
rating 1.0
Suppose to get a month free but charged my credit card had a heck of a time getting it back.
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rating 2.5
2 Reviews
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Doris L.

7 years ago
rating 4.0
Prices are reasonable from a few that I shopped from. They had the better promotion too, of course these promotion rotates year round. The main building...

Zu M.

6 years ago
rating 1.0
This place is run by children. Lack luster unprofessional staff. The manager Mai should be making my sandwich not running a facility. Horrible experience...
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